Provisions Governing Qua/ification SD-6
3. Provide feedback data to the Qualifying Activity, based on field information to the Qualifying Activity and to the manufacturer to support continuous improvement of the process.
Government Obligations
Initial or periodic Government surveillance conducted by the Qualifying Activity or the delegated Government quality assurance representatives does not relieve the manufacturer, authorized distributor, or user of the list of the responsibility to exercise adequate process and product quality control procedures. The Qualifying Activity will serve as the Department of Defense focal point to consolidate findings and recommend corrective action for qualification problems.
Depending on the gravity of the problem, contract administration activities may refuse to accept suspect end items until the problem is resolved or the contractor's compliance with contract requirements has been verified. The Government will not knowingly accept material that contains suspected nonconforming parts.
The Qualifying Activity will notify those agencies responsible for acceptance of end item equipment. It will advise them of the nature of the problem and the degree of risk and urgency in the situation, and if necessary, call a meeting to discuss the problem.
The Qualifying Activity will also indicate the action taken with the supplier or determine the action required. It will disseminate information immediately including potential operation problems if items are built into equipment.
If necessary, the Qualifying Activity will establish a task force to investigate the problem and develop a recommended solution. It will disseminate the information to Government and industry parties affected by the action. Recommendations should include enough engineering data that decisions can be made concerning the identification and disposition of nonconforming items.
Government Obligations for Nonconforming Products
The following actions will occur when the possibility of nonconforming products is suspected regarding a qualified product:
1. The activity that discovers or receives a report of a potential problem will notify the
Qualifying Activity.
2. The Qualifying Activity will conduct a preliminary evaluation, suspend the manufacturer from further shipping the suspected QPL/QML product, and complete a risk assessment of the problem.
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